PRIVACY POLICY (GDPR COMPLIANT)

Last Updated: July 3, 2026

This Privacy Policy explains how Uniwides general trading and logistics FZC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data when you access or use our website:

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

1. Data Controller

For the purposes of applicable data protection laws, the Data Controller is:

Uniwides general trading and logistics FZC
Email:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information you provide directly

• Full name
• Email address
• Telephone number
• Any information submitted via contact forms or email communications
• Any other personal data you voluntarily provide

2.2 Automatically collected data

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

2.3 Cookies and tracking technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic.

3. Legal Basis for Processing

We process personal data under the following lawful bases under GDPR:

• Consent – when you voluntarily submit your data (e.g., contact forms)
• Legitimate Interests – to operate, improve, and secure our website and business
• Legal Obligation – when required to comply with applicable laws and regulations
• Contractual Necessity – where processing is required to respond to service-related requests

4. How We Use Personal Data

We process personal data for the following purposes:

• To respond to inquiries and provide customer support
• To communicate regarding our services
• To operate and maintain our website
• To improve user experience and website performance
• To analyze traffic and usage patterns
• To prevent fraud, misuse, or unauthorized access
• To comply with legal and regulatory obligations

5. Cookies and Analytics

We use cookies and third-party analytics services, including Google Analytics, to:

• Understand website usage and visitor behavior
• Improve website functionality and performance
• Generate statistical reports on website activity

You may disable cookies through your browser settings; however, some website features may not function properly.

6. WhatsApp and Third-Party Services

We may use third-party service providers, including WhatsApp, email service providers, and analytics providers, to facilitate communication and website operations.

These providers may process personal data on our behalf and are contractually obligated to protect such data in accordance with applicable data protection laws.

7. Data Sharing and Disclosure

We do not sell or rent personal data.

We may disclose personal data only under the following circumstances:

• To comply with legal obligations or lawful requests by authorities
• To protect our legal rights, safety, or property
• To trusted service providers who support our operations (under confidentiality obligations)
• In connection with a business transfer, merger, or restructuring

8. International Data Transfers

As an internationally operating business, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards are implemented, including standard contractual clauses or equivalent legal mechanisms to ensure adequate protection of your data.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Legal and regulatory compliance
• Business operational requirements
• Resolution of disputes and enforcement of agreements

When data is no longer required, it is securely deleted or anonymized.

10. Data Security

We implement appropriate technical and organizational security measures to protect personal data against:

• Unauthorized access
• Loss or destruction
• Alteration or disclosure

However, no method of electronic transmission or storage is completely secure.

11. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, contact us at:

12. Children’s Data

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Uniwides general trading and logistics FZC
Email:
Website: